Shipping/Delivery Information
We want to ensure that you receive your order as quickly and efficiently as possible. Below, you’ll find details on our shipping process, estimated delivery times, and other important information.
Processing Time
- Orders are delivered within 3-5 business days (excluding weekends and holidays).
- Custom or pre-ordered wigs may take 5-10 business days for delivery depending on the country you are ordering from.
- Once your order is shipped, you will receive a confirmation email with tracking details.
Shipping Options & Delivery Times
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping (Domestic) | 3-5 Business Days | Based on Order Total |
| International Shipping | 3-17 Business Days | Varies by Country |
- International shipping times vary depending on customs and location.
Shipping Costs
- Shipping costs are calculated at checkout based on your location and selected shipping method.
International Shipping
- We ship worldwide! However, international customers are responsible for any customs duties, taxes, or import fees charged by their country.
- Customs processing may delay delivery times beyond our estimated shipping window.
Tracking Your Order
- Once your order ships, you’ll receive an email with a tracking number.
- Please allow 24-48 hours for tracking updates.
Lost, Stolen, or Delayed Packages
- We are not responsible for lost, stolen, or delayed packages once they are shipped.
- If you experience issues with delivery, please contact the shipping carrier directly.
- If your package is marked as delivered but you did not receive it, check with your neighbors or local post office.
Incorrect Shipping Address
- Please double-check your shipping address before placing your order.
- If you enter an incorrect address, contact us immediately to update it before shipping.
- We are not responsible for orders shipped to incorrect addresses.
Returns & Exchanges
If you need to return or exchange an item, please refer to our Return Policy: https://dreamysdynasty.com/pages/return-policy-exchange-policy
For any questions regarding shipping, feel free to contact our support team at dreamysdynasty@gmail.com or visit our Contact Us page.